Welcome to Your First Service Experience
When you’re preparing for your first visit from Ellsworth Home Services, knowing what to expect can make the entire process smoother and more efficient. Our commitment to excellence in residential comfort solutions ensures your home will be in capable hands.
Before Your Appointment
1. Clear access to your HVAC system
2. Make note of specific concerns or issues
3. Secure pets in a separate area
4. Ensure someone 18 or older is present
What We’ll Need From You
– Basic information about your system
– Access to electrical panels
– Description of any unusual sounds or performance issues
– Your preferred payment method
During the Service Visit
Our technicians arrive in clearly marked vehicles and carry proper identification. They’ll:
– Perform a thorough system evaluation
– Explain any identified issues
– Provide upfront pricing
– Answer your questions
– Clean their work area
After Service Care
Each service visit includes:
– Detailed documentation of work performed
– Maintenance recommendations
– Energy efficiency suggestions
– Warranty information when applicable
– Schedule for future maintenance
Emergency Services
We understand that HVAC emergencies don’t follow a schedule. That’s why we offer:
– 24/7 emergency response
– Priority scheduling for urgent issues
– Clear communication throughout the process
– Professional solutions when you need them most
Remember to schedule regular maintenance to prevent unexpected breakdowns and extend your system’s lifespan. Our team is dedicated to providing exceptional service that keeps your home comfortable year-round.